RESUME OF MARK RICHER
12 E Spring Street, Alexandria, VA 22301 • 720.404.5640 (cell) • markhricher@gmail.com
PROFESSIONAL EXPERIENCE
UNIVERSITY PROFESSIONAL & CONTINUING EDUCATION ASSOCIATION (UCPEA), August 2007 – May 2010
Director of Internet Services
- Responsible for coordinating social media effort on Facebook and Twitter at the Association’s annual conference in San Francisco April 2010:
http://www.facebook.com/ucea10
http://www.twapperkeeper.com/ucea10 (Twitter Archive) - Designed system architecture for Salesforce CRM implementation integrated with Drupal CMS.
- Completed Salesforce.com Administrator Course ADM-201.
- Redesigned event registration forms for UPCEA’s 4-6 meetings per year.
- Responsible for launching and managing the Association’s online community and professional and social media platform UPCEAConnect – http://connect.upcea.edu
- Implemented and co-designed http://newfaceofhighered.org a public advocacy site for professional and continuing education.
- Maintained and revised the Association’s primary website: http://www.upcea.edu
ABLE MINDS, 1996 - 2007
Internet Consultant and Project Manager
- Managed consulting and hosting services for clients including Globalkids, CMS Users Group, Oxygen Media, CNET, Landor Associates, Macromedia, Newfront, New York Life, Salon, etc.
- Assisted in the design and implementation of online communities for aforementioned clients using Web Crossing.
- Managed projects including implementation of online forums, websites and e-commerce.
- Supervised UI design and technical implementation for the release and updates of two award-winning websites: cyberkids.com and cyberteens.com.
ISLAND GRAPHICS, San Anselmo, CA, 1994-1996
Senior Software Engineer
- Wrote Macintosh C++ code for two product releases of Island Trapper (a Postscript pre-press tool).
- Responsible for GUI development and localization.
PROGRAPH, San Francisco, CA, 1993-1994
Product Marketing Manager
- Responsible for product management and marketing projects including turning enterprise code written for a corporate client into a commercial add-on product.
- Communicated with corporate and higher education customers to determine product requirements by gathering more in-depth customer input and coordinating with development team members in Halifax.
TALIGENT, Cupertino, CA, 1992-1993
Technical Trainer
- Responsible for development and presentation of course materials for engineers to learn about an operating system that was under development as a joint venture of IBM and Apple Computer.
- Provided training to new employees, and third party development partners from Apple, IBM, HP, etc.
- Responsible for creating and editing several important internal technical documents for engineers.
APPLE COMPUTER, Cupertino, CA, 1991-1992
Senior Software Engineer and Technical Trainer
- Responsible for development and presentation of training classes to Apple employees.
EDUCATION
- Stanford University, Palo Alto, CA – MS, Computer Science; MA, Interactive Educational Technology
- SFSU, San Francisco, CA – Multiple Subjects Teaching Credential
- SUNY Binghamton, Binghamton, NY – BA, Psychology